NOC Services
Through our NOC - Network Operation Center, based in Navi Mumbai, we provide proactive monitoring of primary and backup links on PAN India basis for a faster response and resolution time. Remote monitoring of locations from our NOC, will help to reduce your IT overhead and free up the IT department for other important aspects of the business.
NOC service provider engineers monitor the availability of network devices, trace network traffic centrally from our NOC and alert the customer upon any downtime. Connect4Sure provides an escalation matrix of L1/ L2/ L3 engineers to ensure a high uptime.
The use of a ticketing system allows for tracking issues real time as well as maintaining records of previous issues that have been recorded, to be created as simulations to help prevent similar issues in the future.
In such pandemic times too, we had provided NOC support to UCBs, SMB Enterprises, Credit Soceities for their Network Monitoring, Maintenance, Commissioning, MIS Reports, Logs Auditing, Remote Support, Field Support and many more.
